Meet our team: Toby Jarvis
From driving car sales to pedalling GIS solutions Toby, Beacon Dodsworth's Sales Executive, gives us his take on working for us.
I joined Beacon Dodsworth in November 2016, leaving a fast-paced car sales environment to return to the GIS and data industry, in which I have previous experience. I expected a different “sell” to the customers, but over the past year I’ve come to learn a lot about my role, even more about our products, and how businesses function with the data we provide.
Moving from a business-to-consumer to a business-to-business environment brings new challenges but also some advantages. Most sales made at Beacon Dodsworth would be referred to as “slow burners” in my previous role. From first enquiry, to the point of handing over a licence for software or complete data-set is often around 3 months. That said, we have seen a fair few “urgent” jobs over the past year too. We offer bespoke mapping to new and current clients and it isn’t unheard of to get a request at 2pm on a Friday for close of business same day! I have found that there is no such thing as a "typical" client, and I am fortunate to work with such a flexible team, who can respond to client requests and tailor a solution very quickly.
In addition to helping clients to identify the right product to meet their specific requirements, I spend much of my time training and offering support to users on Prospex our core GIS product. Each client uses the tool in different ways, so I have had to become something of an expert to support them. The best training, and this seems to be universal across any job I have worked on, is from real life experiences and “on the job” learning. Prospex has such depth of functionality that there is always something new to learn (and teach).
We still get requests which test my knowledge of Prospex and we like to share these user insights as #ProspexTips on the Beacon Dodsworth Twitter feed. I’ve also spent time with our developers developing my understanding of our data products and how they can be integrated and used by our clients.
No longer working weekends, I’ve manage to find myself in the competitive sport scene (again) but this time swapping a rowing boat for a bicycle. The more traditional working hours here allow me to routinely train 10-12 hours a week and represent a regional squad when racing, with the potential to support their national team. I think having a hobby outside of work helps you to focus both in and out of work – whether it’s walking your dog, doing some DIY, playing video games or enjoying a social drink with friends.
I have no doubt that the next year will bring new challenges in and out of work. I hope to expand my knowledge and customer base for Prospex and our other data products, and offer the best support and training I can. Ironically the training I do out of work demands the physical side – so don’t ever expect to see me skipping up the stairs. I'm more likely to be sat at my desk with a bowl of porridge or cookie to hand.
Toby wins a recent East Midlands road race.
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